Shipping

Every product we offer is like a bespoke suit for your snuggles, custom-made with love.   Now, patience is key here – give us a wink of 2 to 4 business days

Neutral    Packaging	Your ADP order arrives in a discreet package! We prioritize your privacy, so your waifu and toy purchases are shipped with ninja-level stealth.
Discreet Order	We partner with top global payment processors to protect your privacy! We've got your back, otaku!✨
Worldwide     Shipping	We ship worldwide with a range of options to suit your budget and speed: Express (FedEx & DHL) and Standard/Economy (Postal Services). ✈️

 

A shipping notice email will also be sent to you once the order is shipped out, along with a Tracking Code if you decide to opt for Airmail Speed. Tracking Code for ALL orders. Note that some 18+ Onahole products can only be shipped by Postal service due to shipping policy restrictions.

Free Shipping

Paid Shipping

American Samoa Andorra Anguilla Antigua and Barbuda Aruba Australia Austria Barbados Belgium Bermuda British Virgin Islands Brunei Bulgaria Cambodia Canada Cayman Islands China Cook Islands Croatia Cyprus Czech Republic / Czechia Denmark Dominica Dominican Republic Egypt Estonia Faroe Islands Fiji Finland France French Polynesia Germany Greece Greenland Grenada Guadeloupe Guam Guernsey Haiti Hong Kong Hungary India Indonesia Ireland Israel Italy Jamaica Japan Jersey Korea, South Lao People's Democratic Republic/ Laos Liechtenstein Luxembourg Macau Malaysia Malta Martinique Mexico Micronesia Monaco Montserrat Netherlands New Caledonia New Zealand Northern Mariana Islands Norway Palau Papua New Guinea Philippines Poland Portugal Puerto Rico Romania Saint Lucia Saint Vincent and the Grenadines Samoa San Marino Saudi Arabia Singapore Slovakia Slovenia Spain Sweden Switzerland Taiwan Thailand The Commonwealth of The Bahamas The Republic of Marshall Islands Tonga Trinidad and Tobago Turkey Turks and Caicos Islands U.S.Virgin Islands Ukraine United Arab Emirates United Kingdom United States of America Vanuatu Vatican City Vietnam

Afghanistan Albania Algeria Angola Argentina Armenia Azerbaijan Bahrain Bangladesh Belarus Belize Benin Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil Burkina Faso Burundi Cameroon Canary Islands, The Cape Verde Central African Rep Chad Chile Colombia Comoros (KM) Congo, DPR Costa Rica Côte d'Ivoire Cuba Curacao Djibouti Ecuador El Salvador Eritrea Ethiopia Falkland Islands Gabon Gambia Georgia Ghana Gibraltar Guatemala Guinea Guinea-Bissau Guinea-Equatorial Guyana Guyana (British) Honduras Iceland Iraq Jordan Kazakhstan Kenya Kiribati Kosovo Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liberia Libya Lithuania Madagascar Malawi Maldives Mali Mauritania Mauritius Mayotte Mongolia Montenegro, Rep Of Morocco Mozambique Myanmar Namibia Nauru, Rep. Of Nepal Nevis Nicaragua Niger Nigeria Niue North Macedonia Oman Pakistan Panama Paraguay Peru Qatar Réunion Russian Federation Rwanda Saint Helena Saint Martin（France） Senegal Serbia, Rep. Of Seychelles Sierra Leone Sint Maarten Solomon Islands Somalia South Africa South Sudan Sri Lanka St. Barthelemy Sudan Suriname Swaziland / Eswatini Syria Tajikistan The Republic of Congo Timor-Leste Togo Tunisia Turkmenistan Tuvalu Uganda United Republic of Tanzania Uruguay Uzbekistan Venezuela Yemen Zambia Zimbabwe

 

Return Policy

Ah, the classic "oops, this isn't what I signed up for" scenario – we've all been there! Fear not, because we totally get it. Returns happen, and we're as cool as cucumbers about it. We've even penned down some guidelines to make sure that when the return bug bites, everything goes down as smooth as a silk pillowcase.

• For returns, please send us an email at support@AnimeDakimakuraPillow.com by specifying your name and order number in the first instance
• We do not offer refunds or exchanges for reasons of buyer’s remorse (purchased wrong design/fabric/size/undelivered address, etc.). Therefore, please be 100% sure about what you want to buy before placing your order and address is correct!
• For orders not yet shipped but cancelled, there will be a small 15% cancellation fee as items have already been sent to production and this requires disposal of the merchandise.
• In the event that your parcel is returned to us, we can resend it to you, but you will have to pay the shipping fee. If you would like to treat it as a return (applicable only for wrong item sent or product quality issues), we will refund the value of the product(s) minus a 50% restocking fee. Shipping fees will not be refunded.
• All requests for returns due to mistaken shipments must be approved by us within Three working days of receipt of notification.
• Merchandise must be in new condition, you can open it, but don’t make it dirty or altered.
• Returns issues must be raised within 2 weeks from the parcel has been sent out with valid reasons (ie reasons due to no longer needed are not accepted as valid reasons for return items)
• No credit will be issued on items damaged due to shipping problems and any other situations beyond our control. The shipping company is liable for shipping negligence and you may request damages from the shipping company.

Mis-delivered / Returned Parcels

We are not responsible if your parcel is mis-delivered or returned to us due to

• Your supplying of a wrong/invalid delivery address during order confirmation
• Your failure to pick up your parcel at the post office.

In the event that your parcel is returned to us, we can resend it to you, but you will have to pay the shipping fee. If your parcel was mis-delivered (delivered to another address) due to any of the above reasons, no compensation will be provided.

 

Links to local postal service websites:

• United States
• Brazil
• Canada
• United Kingdom
• France
• Singapore
• Australia
• Finland
• Japan
• Germany
• Mexico
• UAE
• Ireland
• New Zealand
• Portugal
• Qatar
• Spain
• Norway
• Denmark
• Turkey
• Taiwan