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Daki of the Month FAQ

 

 
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By purchasing Anime Dakimakura Pillow subscription, you acknowledge that:
    1. Anime Dakimakura Pillow has upfront payment based on your chosen package. You accept and are responsible for all charges prior and up to your cancellation
    2. Anime Dakimakura Pillow Club prices are subject to change at www.AnimeDakimakuraPillow.com's discretion
    3. Upon cancelation, you may use the benefits of Anime Dakimakura Pillow Club, including free shipping, free returns and VIP customer service for the rest of the current period.
    4. www.AnimeDakimakuraPillow.com  is not responsible for overdraft or bank charges that may occur from the monthly membership fee due to insufficient funds or credit limit on your bank account or credit card.
    5. Terms and conditions can be changed and membership benefits can be cancelled at any time by www.AnimeDakimakuraPillow.com.

 

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✨Anime Dakimakura Pillow Subscription FAQ

 

How much does Anime Dakimakura Pillow Daki of the Month cost?
- $29.99/month

 

Does the price of the shipping cost?
- We provide Free Shipping for Orders $100 and above!

 

When does my Anime Dakimakura Pillow Club monthly dakimakura package ship each month?
- Every 1st week of each month

 

Can I review the Anime Dakimakura Set before it ships?
- You will receive the design as a surprise! Customers will receive regular dakimakura designs. You may request for explicit design if you want to.

 

When am I charged each month?
- Your upfront payment is charged when you join the Anime Dakimakura Pillow subscription membership. It will be a recurring fee depending on the subscription chosen.

 

Is there a commitment length for the Anime Dakimakura Pillow Club?
- None. Customer has the right to choose how long will he be subscribed to this promotion.

 

How does the Free Shipping on Every Order work?
- All Anime Dakimakura Pillow Club members get Free International Airmail (7 to 14 days) Flat Shipping.

 

How does the Free Returns on Every Order work?
- All Anime Dakimakura Pillow members will take full responsibility of the shipping fee. All return rules still apply, so please review our return policy before submitting a return.  http://www.animedakimakurapillow.com/pages/shipping-returns

 

Is Anime Dakimakura Pillow plans available for customers worldwide?
- Yes.

 

↩️Anime Dakimakura Pillow Return and Exchange Policy

 

Please inspect your package once you receive it. In the rare case there is a damaged item, missing item or an incorrect item in your package we require that you contact us within 48 hours after receiving your package. If no attempt to contact us via telephone, email, or Live Chat is made regarding the damaged / missing items within 48 hours, all items are deemed correct & received.
 
 
What is not eligible to be returned to Anime Dakimakura Pillow?
Damaged items after 48 hours upon receiving cannot be returned.

 

How do I get reimbursed for my returned merchandise?
We will refund your payment to your bank account. 

 

How long does it take to process my Return or Exchange?
Usually, we will process your return once it is received. On the rare occasion, it may take up to 2 months to process a returned parcel.

 

How will I know Anime Dakimakura Pillow received my return or exchange?
We will notify you through email that the returned parcel has arrived.

 

How long does it take for my credit card to be refunded when return an item?
We will automatically refund your payment once the returned item has been received.

 

Do I have to pay for the shipping costs back to Anime Dakimakura Pillow?
Yes. The customer will take full responsibility of paying the expenses for the returned item in the first instance. Credit will be given back to you for return shipping.

 

Do I have to pay for the shipping cost for my new exchanged item from Anime Dakimakura Pillow?
Yes. Customer will take in charge of the shipping fee.

 

Can I cancel an order?
Yes. Once the first production of order has been made but have not yet shipped, there will be 10% charge of your total order upon order cancellation.

 

What if I am unable to locate my Delivered Package?

Please coordinate with your local post office and provide them your tracking number.

 

What if I would like to cancel a subscription but my item has already been shipped out?

Unfortunately, customer can't cancel the subscription once the first dakimakura item has been shipped out.

 

What if I entered my shipping information incorrectly or missing information?

Anime Dakimakura Pillow ships all orders to the shipping address provided by the customer. If the customer does not properly update the shipping address before completing the order, Anime Dakimakura Pillow must be immediately contacted to see if the information can be corrected. If we are not notified before item is shipped, it is highly unlikely the correction can be made. If the package has already been shipped, there is a very limited amount of support we can assist with, but we will go over our options to help get your package on the right track.

Customers are responsible for submitting the complete required address information:

  • Resident’s name
  • Complete Address 
  • City
  • Country
  • Zip/Postal Code
  • State
  • Phone

The Anime Dakimakura Pillow's shipping labels are generated by a computerized shipping tool it creates the label based on the system code. Anime Dakimakura Pillow is not responsible for any additional charges needed to reship or retrieve a package.   Anime Dakimakura Pillow is not responsible for any lost packages that the address was incorrectly provided. If your package is returned to Anime Dakimakura Pillow, there is a reshipping service fee.  You can upgrade to air mail speed post for faster shipping. If a customer no longer wants to receive the package after submitting incorrect address information, Anime Dakimakura Pillow will only refund the merchandise charges when the package is returned to Anime Dakimakura Pillow, the shipping charge fees will not be refunded.

 

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