We use PayPal as a payment system. Your secure shopping is 100% guaranteed. You can pay by major credit cards such as VISA, Master and Amex even if you don't own PayPal account. If PayPal won't accept your credit cards, make a call or email to their Help Center. We also accept Western Union and International bank transfer.
Buying Pillow Covers and Inner Pillow
* Please be advised that due to the increase on the actual shipping costs, free shipping to some parts of Middle East Asia, Eastern Europe, South America, Africa, and other remote islands is not supported. Free shipping for orders above 50 USD to affected countries will not be applied. Thank you for your kind understanding.
List of Countries We Ship To: See HERE
|Airmail Regular||YES||7 to 14 Days||$17|
|Airmail SPEED||YES||5 to 7 Days||$37|
|FREE Airmail Regular (Order above $100)||YES||7 to 14 Days||FREE|
After Ship - EXAMPLE OF A PREVIOUS CUSTOMER
Customer can only query the registered mail / parcels departure details from Hong Kong Posts Website at :
You can check the details of delivery and tracking information for these countries on the local postal service websites: the United States, Brazil, Canada, Switzerland, Finland, Ireland, Croatia, Malta, Singapore, United Kingdom , New Zealand, Spain, Portugal, Qatar, Malaysia, Arab, Israel, Bulgaria, Japan, Ukraine, Indonesia.
Links to local postal service websites:
United States: http://www.usps.com/shipping/trackandconfirm.htm
New Zealand: http://www.nzpost.co.nz/Cultures/en-NZ/OnlineTools/TrackAndTrace/
Gifts for Family / Friends
If the shipping address is different from the one on PayPal, please make a note when checkout at the "Remarks to Seller" of the address to be shipped. This way, our fulfilment staff can take note of this when sending our your parcels.
Sometimes a return is inevitable and we accept appropriate returns and have set up a few guidelines to assure that returns are handled properly and fairly:
- For returns, please send us an email at support@AnimeDakimakuraPillow.com by specifying your name and order number in the first instance
- The Customer is responsible for all shipping and handling charges for product return. If we consider that the problem with the item is our responsibility (i.e. mistake on the requested model) will provide 100% full refund.
- All requests for returns due to mistaken shipments must be approved by us within Three working days of receipt of notification.
- Merchandise must be in new condition, you can open it, but don't make it dirty or altered.
- No credit will be issued on items damaged due to shipping problems and any other situations beyond our control. The shipping company is liable for shipping negligence and you may request damages from the shipping company.
Wrong Address Disclaimer:
We are fully committed to protecting your privacy. Any information that is given to us will be used only to enhance your shopping experience with this site. Any personal information that you submit will be used simply to process your orders and is protected by our secure server. You can request to be removed from our list by simply emailing us at support@AnimeDakimakuraPillow.com.
You may also update or change the personal information we have collected by sending an email to the same email address. Should there be any changes to our privacy guarantee, relevant changes will be posted to this portion of the site.
VIP Rewards FAQ
Why join ADP VIP Program? We want you to be able to relax and enjoy shopping at ADP alongside your other favorite otaku services. No need to stress about whether you’re getting enough value out of it. MORE SAVINGS, MORE POINTS, MORE OTAKU LIFE! SEE MORE HERE ▶️